You Are Here:

Logs

NetClock maintains different types of event logs (see below) to allow for traceability, and for record keeping. Should you ever require technical support from Spectracom, you may be asked for a copy of your logs to facilitate remote diagnosis.

Logs stored internally are being kept automatically, while the storage of log files in a remote location has to be set up by the user.

For each type of log, four 75 KB files are maintained internally on a revolving basis, i.e. the oldest file will be overwritten, as soon as all four files have filled up with event data. The life expectancy of a log file depends on the amount of data accumulating over time: Some types of logs will fill up within days, while others can take months until they have reached their maximum storage capacity.

You can delete logs at any time, see Clearing Selected Logs.