If the current spadmin account password has been changed from the default value and has been forgotten or lost, you can reset the spadmin password back to the factory default value of admin123.
Resetting the spadmin account password does not reset any user-created account passwords. This process only resets the spadmin account password.
Any user with administrator rights can reset the spadmin password through the MANAGEMENT > OTHER: Authentication window.
If you do not have access to SecureSync through another admin account, the spadmin password must be reset via the front panel keypad or using the front panel serial port.
- Use the front panel LCD and the keypad to perform a RESETPW. See also Front Panel Keypad, and Display. (RESETPW is located in the Home/System menus).
- You will be prompted to confirm the operation before the password is reset. The spadmin account password is now reset to “admin123”.
- Connect a PC to the
front panel serialport, and log in using an account with admin group rights (such as the spadmin account).
resetpw<Enter>. The spadmin account password is now reset.
After resetting the password follow the procedure above to change the spadmin password in the MANAGEMENT > OTHER: Authentication window.