To request technical support for your SecureSync unit, please go to the "Support" page of the Spectracom Corporate website, where you can not only submit a support request, but also find additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed below.
To speed up the diagnosis of your SecureSync, please send us:
- the current product configuration
(see Option Card Identification to find out which option cards are installed in your unit), and
- the events log
(see Saving and Downloading Logs).
Thank you for your cooperation.
Spectracom operates globally and has offices in several locations around the world. Our main offices are listed below:
|France||Les Ulis, Cedex||+33 (0)1 6453 3980|
Spectracom contact information
Additional regional contact information can be found on the Contact Us page of the Spectracom corporate website.