Troubleshooting the Internal Battery

The Orolia SecureSync time and frequency synchronization system contains a Lithium Battery for the purpose of providing power to the real time clock on the processor board. This battery is not essential to operation, but keeps the time and date for the system BIOS when the SecureSync is powered down.

Some legacy units will continue to operate when the battery is no longer functioning; on these units, the display clock will show 1 Jan 2000, 00:00:00 after power-up until an external reference is synced. SecureSyncs with a newer ETX board will not complete power up with a dead or removed battery.

The battery life is rated for at least five years of continuous power down condition. It will not drain if the unit is powered up.

Note: The specific type of battery required for replacement is a BR3032 lithium coin-cell (3V DC - 500mAh). This battery type should be available via a local or online electronics retailer.

When replacing the battery, the BIOS clock power will be temporarily interrupted and the BIOS clock will stop counting. This is not a problem if the interruption in battery power is for a short time period.

To replace the internal battery:

Review the Safety information: SAFETY.

Power down the unit safely and REMOVE ALL POWER SUPPLIES.

Locate the battery and gently remove it from the battery holder.

Install the new battery (positive facing up).

Replace chassis cover, replace power supplies, and power up the unit.

Note: Some units will encounter an error when powering up for the first time after a battery change. If your unit appears unresponsive, remove power and restart. The unit should behave normally after the second startup.