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Troubleshooting – Keypad Is Locked

The SecureSync front panel keypad can be locked in order to prevent inadvertent operation. It can be locked and unlocked using either the keypad or the Web UI. When locked, the keypad operation is disabled until it is unlocked using either of the two following processes:

  • To unlock the front panel keypad, using the keypad (locally), perform the following key sequence:

  • To unlock the front panel keypad, using the Web UI (remotely):
    1. Open the SecureSync Web UI, and navigate to MANAGEMENT > OTHER: Front Panel.
    2. Check the Lock Keypad box.
    3. Click Submit.