Technical Support
To request technical support for your TSync Time Code Processor unit, please go to the "Spectracom Support" page of the Orolia website, where you can not only submit a support request, but also find additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed below.
To speed up the diagnosis of your TSync Time Code Processor, please send us:
- the current product configuration, and
- the events log.
Thank you for your cooperation.
Regional Contact
Spectracom operates globally and has offices in several locations around the world. The Spectracom main offices are listed below:
Spectracom contact information
| Country | Location | Phone | Address |
|---|---|---|---|
| France | Les Ulis | +33 (0)1 64 53 39 80 | Spectracom France
Parc Technopolis – Bat. Sigma 3, Avenue du Canada 91974 Les Ulis Cedex |
| USA | Rochester, NY | +1 585 321 5800 | Spectracom USA
1565 Jefferson Road, Suite 460 Rochester, NY 14623 |
Additional regional contact information can be found on the Contact page of the Spectracom website.