You Are Here:

Downloading Log Files

To download the current TimeKeeper logs, navigate to Support, and click Collect TimeKeeper Logs.

Downloading logs

The compressed file contains several folders and files; the main TimeKeeper logs are located under \var\log.

The log file contains a line for every update that TimeKeeper receives and how TimeKeeper is adjusting time for Source (0).

In the file, column 1 is the absolute UTC timestamp from the time source in seconds since midnight January 1 1970.

Column 2 is the estimated local time offset as of that update. The second column gives a good indication as to the quality of the sync that TimeKeeper has, and will converge shortly after TimeKeeper starts.

For additional information on the log file contents, see Creating an Audit Trail.