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Lost Password

If the current spadmin account password has been changed from the default value and has been forgotten or lost, you can reset the spadmin password back to the factory default value of admin123.

Resetting the spadmin account password does not reset any user-created account passwords. This process only resets the spadmin account password.

Any user with administrator rights can reset the spadmin password through the MANAGEMENT > OTHER: Authentication window.

After resetting the password follow the procedure above to change the spadmin password in the MANAGEMENT > OTHER: Authentication window.