Troubleshooting: System Configuration

One of the first tasks when troubleshooting a unit is to read out the current system configuration (you may also be asked for this when contacting Safran Technical Support.)

Select TOOLS > Upgrade/Backup: The screen displayed will provide information on:

  • System configuration
  • Disk status, memory status
  • Software versions, and
  • Recent log entries.

System Troubleshooting: Browser Support

Safran recommends using one of the following Web browsers to run the VersaSyncWeb UI: Firefox 27, Chrome 31, Edge, IE 11 on Windows 7, Opera 20, and Safari 9

Using different or older browsers may lead to some incompatibility issues.