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Technical Support

To request technical support for your VersaSync unit, please go to the "Support" page of the Spectracom Corporate website, where you can not only submit a support request, but also find additional technical documentation.

Phone support is available during regular office hours under the telephone numbers listed below.

To speed up the diagnosis of your VersaSync, please send us:

  • the current product configuration, and
  • the events log.

Thank you for your cooperation.

Regional Contact

Spectracom operates globally and has offices in several locations around the world. Our main offices are listed below:

Country Location Phone
China Beijing +86-10-8231 9601
France Les Ulis, Cedex +33 (0)1 6453 3980
USA Rochester, NY +1.585.321.5800

Spectracom contact information

Additional regional contact information can be found on the Contact Us page of the Spectracom corporate website.