Technical Support
To request technical support for your VersaSync unit, please go to the "Timing Support" page of the Safran Trusted 4D website, where you can not only submit a support request, but also find additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed below.
To speed up the diagnosis of your VersaSync, please send us:
- the current product configuration, and
- the events log.
To save, bundle, and download all logs AND current configs:
-
Navigate to HELP > Download Logs & Configs.
-
The logs and current configuration files will be automatically downloaded.
Thank you for your cooperation.
Regional Contact
Safran Trusted 4D operates globally and has offices in several locations around the world. Our main offices are listed below:
| Country | Location | Phone |
|---|---|---|
| France | Les Ulis, Cedex | +33 (0)1 6453 3980 |
| Spain | Granada | +34 958 285 024 |
| USA | Rochester, NY | +1.585.321.5800 |
Safran contact information
Additional regional contact information can be found on the Contact page of the Safran Trusted 4D website.
